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About Us

Being a hosting client can be embarrassing - you often need to deal with network outages and a poor and slow tech support service. On top of that, you need to log at least in 2 interfaces so as to administer your domain names, billing transactions and your web site itself. When we established BigHost, we attempted to change all that.

A Pioneering Hosting Approach

The web hosting Control Panel is the part of the web hosting platform that the customers actually see. And ninety percent of the web hosting companies out there use the very same web hosting Control Panel - cPanel. We, though, find cPanel to be antiquated and hard to work with - it simply hampers our work. That is why we arrived at the decision to employ a different hosting Control Panel - the Hepsia web hosting Control Panel. It's new, has a modern look and feel and offers billing, domain and web site management possibilities, so you can administer all facets of your online presence from one location. On top of that, it has a drag-and-drop File Manager, so you won't need to resort to a third-party FTP client. Our tests have proven that the Hepsia Control Panel is 3 times faster than other hosting Control Panels! We have also created a Control Panel demo account - you can see for yourself how Hepsia works.

A Reliable Web Hosting Platform

Your website needs to be accessible online. That is why we rely on topflight web hosting servers driven by the proven blend of Linux and Apache. We are also partnering with 4 world-class data centers where you can host your website. This allows us to offer a ninety-nine point nine percent network uptime guarantee.

A Person-Centered Modus Operandi

Last, but surely not least - we are there for you! We have Live Chat agents who are there to answer all your pre-sale enquiries and to help you solve small technical problems. We have a superb 24x7x365 customer support service. We offer a one-hour trouble ticket response time guarantee, but in most cases our customer support team reps reply to trouble tickets within twenty mins!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 174778

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

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