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Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each page. A context menu will appear. It comprises in-depth info about all the operations that you can perform on the page in question. Each popup shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast array of educational video clips clarifying how to work with our hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you searching for, examine our extensive Frequently Asked Questions database, which comprises questions asked by actual users and provides practical solutions. We periodically update our FAQ database with new Q&A's in an attempt to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, you can touch base with our great team of support engineers available 24-7-365 and ready to help you with any question. Each trouble ticket you submit will be responded to within 1 hour (the average response time is just 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 174778

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com